Privacy Policy

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Privacy Policy

Introduction

Introduction

Tongchuangjiuzhou (Chengdu) Education Technology Co., Ltd (in this policy, “JOIN TEACHING”), recognizes the importance of confidentiality and the protection of personal information. This Privacy Policy applies to JOIN TEACHING, its affiliates and all JOIN TEACHING owned and operated websites, subdomains and other online platforms and explains how we use and protect the Personal Information we hold, and how you can control the collection, correction and/or deletion of Personal Information.

Personal Information We Collect

For this policy, “Personal Information” means information about an identifiable individual or information that permits an individual to be identified and which is collected by JOIN TEACHING through the use of our services, including our website and any other online platforms that may be offered or operated from time to time. Personal Information does not include business contact information, such as name, title, business address, and business telephone number when used for business communications.

Depending on the nature of your interactions or relationship with JOIN TEACHING, we may collect such Personal Information as your first and last name, postal and email addresses, telephone number(s), social network data, information concerning your social circumstances, including age, date of birth, marital status, employment details, and job title, education/qualification information, gender, religion, race, health details, and other sensitive Personal Information. For certain services we offer, including the facilitation of international visas, with your consent, we may also collect Personal Information pertaining about your dependents, who may be minors. We may also collect certain technical information about your use of our website and online platforms, including your IP address, the type of browser you use, access times, pages viewed, and the referring link through which you accessed our website or platform.  If you choose to engage in the purchase of any service from us, we or our third-party payment processors will collect your payment information.

Technologies such as cookies, beacons, tags, and scripts, which are identifying technologies that your computer receives when you visit certain websites are used by JOIN TEACHING. In certain circumstances, we may match or correlate this information with personal information that you may have previously submitted to JOIN TEACHING to improve our service offerings to you. Most browsers can be set to reject all cookies but features of our website may not work as intended if that option is chosen. We use permanent cookies to analyze website usage. We use temporary (session-based) cookies to improve performance and to determine web trends. Temporary cookies disappear when you close your browser window. We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is used to help identify you to gather broad demographic information.  We also use WeChat, Google Analytics, Google Tag Manager, Google AdWords (Conversion Tracking), LinkedIn (Conversion Tracking), Optimize, Unbounce, Hotjar, Intercom and, Hubspot. Some or all of these tools may be used to track information about your behavior on our website depending on your region.

Our commitment

JOIN TEACHING takes responsibility for maintaining and protecting Personal Information under our control. We have appointed a Data Protection Officer who can be contacted directly by the public and who is responsible for our day-to-day compliance. We review this policy and our data protection practices regularly to ensure that we comply with applicable legislation and current best practices.

How we collect, use and disclose personal information

We only collect personal information as required to meet the purposes that we have identified. We do not indiscriminately collect or retain personal information.

JOIN TEACHING typically collects personal information that is voluntarily provided by the individual in question. At times, however, personal information is obtained from other sources, such as government bodies or third parties such as employers, references and service providers, as permitted by law. Where the purpose for the collection of personal information is unclear, you can ask the JOIN TEACHING representative with whom you are dealing to provide an explanation of the purpose for the data collection.  If required by applicable law, we will seek your explicit consent to process your Personal Information collected by JOIN TEACHING and/or volunteered by you. The granting of such consent is entirely voluntarily; however, if you do not grant the requested consent, your use of the services provided by JOIN TEACHING, including our website and any other online platform that we may offer from time to time may not be possible.

Our reason for collecting Personal Information about job candidates, clients, staff, and consultants are to establish and maintain the employment, contractual or other business relationship.

The purpose of collecting Personal Information about prospective placement candidates is primarily to provide recruitment services and representation, to maintain client and candidate relationships, to communicate effectively with our clients and candidates and maintain mailing lists.

We may also use your Personal Information to:

Respond to your comments, questions and requests, and provide customer service;

Communicate with you about services, offers and promotions, and provide news and information we think will be of interest to you;

Manage your account, and send you technical notices, updates, security alerts and support, and administrative messages;

Monitor and analyze trends, usage and activities;

Link or combine with information we get from others to help understand your needs and provide you with better service; and

Carry out any other purpose for which the information was collected.

As appropriate, JOIN TEACHING will ask for specific consent to collect, use and disclose Personal Information, including to complet or arranging for the completion of background checks and searches. This may be in writing or orally. In some cases, consent can be implied through an individual relationship or conduct with us, depending on the sensitivity of the information.

Personal information supplied to us is confidential and we do not disclose the information to any third party except with actual or implied consent, or as permitted or required by law. We do not exchange or sell personal information.

We may share Personal Information about you as follows:

  • with international hiring bodies for whom we provide recruitment services, consultants, and other service providers who need access to such information to carry out work on our behalf, including our legal and financial advisors;
  • in response to a request for information from a court, law enforcement agency, or other government agency or department if we believe disclosure is following any applicable law, or as otherwise required by any applicable law;
  • if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or any third party;
  • in connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another entity; and
  • otherwise with your consent or at your direction.

We may also share aggregated or de-identified information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) which cannot reasonably be used to identify you.  If you have given your consent, we may also use your Personal Information that we collect to send you marketing or other commercial communications.

If you receive commercial emails from us, you may opt-out or unsubscribe at any time by following the instructions contained within the email or by sending an email to office@jointeaching.com. Please be aware that if you opt-out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten (10) business days for us to process your request. Additionally, even after you opt-out from receiving commercial messages information from us, you will continue to receive administrative messages from us regarding the any service or online platform that JOIN TEACHING operates and with which you maintain a current user account.

Any personally identifiable information you elect to make publicly available through the use of our websites or any other JOIN TEACHING service or online platform, such as posting comments on our blog page or in forums, will be available to others. If you remove information that you have made public, copies may remain viewable in cached and archived pages of our website or other online platforms, or if other users have copied or saved that information.

We display personal testimonials on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at office@jointeaching.com..

JOIN TEACHING will never rent or sell your Personal Information to others.  However, we may use third party service providers from time to time to carry out certain functions for us such as data storage on servers or databases with hosting providers, printing, storage, shredding or document scanning. Where we use such outside service providers, we require those third parties to protect personal information in the same manner in which we protect it and to not use or disclose it for any purposes except as directed by JOIN TEACHING.

JOIN TEACHING may transfer, process, and store Personal Information to affiliated entities or other third-party service providers across borders and from your country or jurisdiction to other countries or jurisdictions around the world, and your Personal Information may therefore be disclosed, transferred, stored (including electronically) or processed in such other jurisdictions for the purposes described herein.

In particular, by accessing or using our website, services or, online platforms or otherwise providing Personal Information to us, you specifically acknowledge the processing and transfer of Personal Information in and to the people's Republic of China and that any personal information which is disclosed, transferred, stored or processed in CHINA may be subject to legal requirements of that jurisdiction, including Information security law of the people's Republic of China, which facilitates, among other things, the ability of Chinese authorities to conduct searches and to seize or compel the disclosure of records which may contain Personal Information.

if you choose to use the JOIN TEACHING website or any of the services or online platforms we operate from the EU or EEA or other regions of the world with laws governing data collection and use that may differ from Chinese law, then please note that you may be transferring your Personal Information outside of those regions to CHINA for storage and processing by our service providers listed below. We will comply with GDPR requirements providing adequate protection for the transfer of personal information from the EU/EEA to CHINA.

JOIN TEACHING Data Processors:

  • Amazon Web Services

    Storing personal documents

  • Salesforce

    Collecting and storing

  • Hubspot

    Collecting and storing

  • Media Temple

    Collecting, storing, and sharing your personal data with schools and hiring bodies

  • Form Assembly

    Collecting additional information and sharing it with Salesforce to store

  • Intercom

    Communicating with teachers and clients

Information you disclose publicly

By connecting with the JOIN TEACHING through our social media pages or accounts, or by posting content using JOIN TEACHING-created hashtags or other identifiers, you are providing your consent for JOIN TEACHING to use any Personal Information or other content you submit or make available through such sites for marketing and promotional purposes, including, but not limited to, incorporation into our marketing materials, without further notice or compensation.

JOIN TEACHING may also collect and process any Personal Information that you volunteer in our website forms, including when you sign up to receive newsletters or other information from JOIN TEACHING.

External Links

Our website contains links to third party web sites. JOIN TEACHING is not responsible for the privacy practices or the content of such web sites nor does JOIN TEACHING warrant the quality, accuracy or completeness of information contained in these sites.

Our website and the services and online platforms we operate from time to time may include social media features, such as the Facebook “Like” button and other widgets. These features may collect your IP address and which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the organization providing it.

Geographic Location

For individuals located in the European Economic Area (EEA), all processing of Personal Information is performed following privacy rights and regulations following the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons about the processing of Personal Data and the free movement of such data, known as the General Data Protection Regulation (GDPR), and JOIN TEACHING’s processing of the Personal Information of such individuals will take place following the GDPR.

JOIN TEACHING processes Personal Information both as a “Processor” and as a “Controller”, as defined in the GDPR; however, where you have volunteered personal information with respect for the creation of a user account under any of the services or online platforms offered by JOIN TEACHING from time to time, you will be the Controller and JOIN TEACHING will be the Processor.

All data collected by JOIN TEACHING will be stored exclusively in secure hosting facilities provided by Amazon Web Services. JOIN TEACHING has a data processing agreement in place with this provider, ensuring compliance with the GDPR. All hosting is performed following the highest security regulations. All transfers of data internally in the EEA are done following this data processing agreement.

Protecting your personal information

Regardless of your geographic location, we strive to maintain personal information in as accurate, complete, and up-to-date a form as necessary to fulfill the purposes for which it was collected. We protect personal information by adopting reasonable physical, technical, and organizational security processes and safeguards appropriate to the sensitivity of the Personal Information, regardless of format, which prevents accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, access, use or processing of Personal Information. Our security safeguards include premises security and restricted access to files containing personal information. Depending upon the information under our control, we also use technological safeguards such as security software and firewalls to prevent hacking or unauthorized computer access, internal passwords, and security policies. Please note, however, that no method of transmission over the Internet or method of electronic storage is 100% secure.  Therefore, we cannot guarantee the absolute security of your Personal Information. JOIN TEACHING will promptly notify individuals in the event of any known unauthorized access to or use of that individual’s Personal Information.

Retention and Deletion

JOIN TEACHING will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws.  For certain data pertaining to a user account registered to one of JOIN TEACHING’s online platforms, you have control over the Personal Information collected and the duration for which your Personal Information is kept. Users of JOIN TEACHING’s online platforms with an active account will therefore have the responsibility to delete data as and when required. If you have an active user account with a service or online platform operated by JOIN TEACHING, we will retain your information for so long as your account is active or as needed to provide you with services.  If an account of a user of one of JOIN TEACHING’s online platforms is terminated or expires, all Personal Information collected through that platform will be deleted, as required by applicable law.

Children’s Privacy

Protecting the privacy of young children is especially important. For that reason, except as expressly set out in this Privacy Policy and with your consent, JOIN TEACHING does not knowingly collect or solicit Personal Information from anyone under the age of 18. If we learn that we have collected Personal Information from a child under the age of 18 contrary to this Privacy Policy and/or without your consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at office@jointeaching.com.  Please note that if you do not grant the requested consent, certain services provided by JOIN TEACHING, including the facilitation of international visas may be delayed or not be possible.

Accessing your personal information

If you maintain a current account with JOIN TEACHING or one of the services or online platforms we operate, you can review, correct, update, amend or delete Personal Information about you by logging into your account.  Alternatively, you may write to our Data Protection Officer to request such access. JOIN TEACHING will acknowledge your request within seventy-two (72) business hours and handle it promptly. If requested, we will inform you if we are holding Personal Information about you, as well as details about the Personal Information. We reserve the right to confirm your identity before complying with any access request. In responding to an access request, we may charge a reasonable copying or retrieval fee, the amount of which we will provide in advance. Access to Personal Information may be denied if required or authorized by law. If a request for access is denied, JOIN TEACHING will provide an explanation of the reasons for the refusal. If you are a resident of the EEA or the EU, the GDPR gives you a range of rights in connection with our processing of your personal data. In this regard, you have the right to request that we rectify or delete your Personal Information or restrict the processing of your Personal Information, if you think it is inaccurate. Furthermore, you have the right to object against the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request. Additionally, you also have the right to data portability if it should become relevant.

If you choose to withdraw your consent to continued collection, use or retention of your Personal Information, we will explain the consequences of such withdrawal. You may also challenge the accuracy of Personal Information about you in our custody and Kesson Group Inc. will amend Personal Information where appropriate.

Forums

You agree, through your use of any forum operated by JOIN TEACHING through our website or any other online platform that we operate from time to time, that you will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, adult material, or otherwise in violation of any International law. You also agree not to post any copyrighted material unless you own the copyright or you have written consent from the owner of the copyrighted material. Spam, flooding, advertisements, chain letters, pyramid schemes, and solicitations are also forbidden on this forum. You agree to abide by the Terms of Service (TOS) provided on the forum boards.

Note that it is impossible for the staff or the owners of this forum to confirm the validity of posts. Please remember that we do not actively monitor the posted messages, and as such, are not responsible for the content contained within. We do not warrant the accuracy, completeness, or usefulness of any information presented. The posted messages express the views of the author, and not necessarily the views of this forum, its staff, its subsidiaries, or this forum's owner. Anyone who feels that a posted message is objectionable is encouraged to notify an administrator or moderator of this forum immediately. The staff and the owner of this forum reserve the right to remove objectionable content, within a reasonable time frame, if they determine that removal is necessary. This is a manual process, however, please realize that they may not be able to remove or edit particular messages immediately. This policy applies to member profile information as well.

You remain solely responsible for the content of your posted messages. Furthermore, you agree to indemnify and hold harmless the owners of this forum, any related websites to this forum, its staff, and its subsidiaries. The owners of this forum also reserve the right to reveal your identity (or any other related information collected on this service) in the event of a formal complaint or legal action arising from any situation caused by your use of this forum.

With this user account, you are about to register, you agree to never give your password out to another person except for an administrator, for your protection, and validity reasons. You also agree to NEVER use another person's account for any reason.

Acceptance of this Policy

We assume that visitors to the JOIN TEACHING website and users of all JOIN TEACHING services and online platforms have carefully read and understood this policy and agree to its contents.  If you do not agree with this Privacy Policy, you should refrain from using the JOIN TEACHING website and any services and online platforms offered by JOIN TEACHING. Your continued use of the JOIN TEACHING website and any services and online platforms offered by JOIN TEACHING implies your acceptance of this Privacy Policy and any revisions hereto.  This Privacy Policy is an integral part of terms and conditions associated with any of the services and online platforms offered by JOIN TEACHING from time to time.

How to contact us

If you wish to request access to personal information about you, request a correction to information about you, or have questions about our privacy policy, you may contact our Data Protection Officer as follows:

office@jointeaching.com.

Data Protection Officer

JOIN TEACHING reviews this Privacy Policy regularly and will post the revised or updated policy from time to time as required. This Privacy Policy was last updated on June 1, 2022.

Recourse

If you have a concern about the Personal Information handling practices of JOIN TEACHING, a complaint, in writing, may be directed to our Privacy Officer. Upon verification of your identity, we will act promptly to investigate the complaint and respond within 60 days.

Where our Privacy Officer decides that a complaint is well-founded, we will take the necessary steps to correct the offending information handling practice and/or revise the Privacy Policy and procedures of JOIN TEACHING. Where our Privacy Officer determines that a complaint is not well-founded, the individual will be notified in writing of such determination.